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Orders that are cancelled before shipping are charged a 8% transaction fee. If you cancel an order after it is shipped, this
becomes a 30 day return and follows the 30 day refund policy.
becomes a 30 day return and follows the 30 day refund policy.
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We may every effort to refund your funds electronically. In the rare cases where we cannot refund electronically, a refund check
will be mailed to the billing address that was provided on the order form.
will be mailed to the billing address that was provided on the order form.
We will make every effort to deliver your orders as promptly as possible. If you order takes more than 7 days to process, then
it is probably back ordered. We will follow up with an email to you indicating when we can expect the item to arrive. When your
item arrives we take time for
testing and burn in before shipping. We never charge your card until we are ready to ship. If your order was cancelled
before we charge your card, the "Cancelled Oder" policy does not apply and you are eligible for a full refund.
it is probably back ordered. We will follow up with an email to you indicating when we can expect the item to arrive. When your
item arrives we take time for
testing and burn in before shipping. We never charge your card until we are ready to ship. If your order was cancelled
before we charge your card, the "Cancelled Oder" policy does not apply and you are eligible for a full refund.
We must be notified via email of any cosmetic damage to a unit within 2 days of receipt of the item. The email should include
pictures of the damage. We reserve the right to determine an appropriate remedy to the cosmetic damage whether that be
providing replacement parts, repair by an approved technician, or financial reimbursement. Items that have cosmetic damage
will not be automatically replaced. All shipping materials will need to be retained for review by us and the shipping company
representative to determine cause of damage. If all shipping materials are not retained or more than two days has passed
since receipt of the item, we cannot be responsible for any cosmetic shipping damage claims.
pictures of the damage. We reserve the right to determine an appropriate remedy to the cosmetic damage whether that be
providing replacement parts, repair by an approved technician, or financial reimbursement. Items that have cosmetic damage
will not be automatically replaced. All shipping materials will need to be retained for review by us and the shipping company
representative to determine cause of damage. If all shipping materials are not retained or more than two days has passed
since receipt of the item, we cannot be responsible for any cosmetic shipping damage claims.
If your item arrives damaged, we must be notified within 24 hours. Upon notification, we will send a shipping inspector out to
your premises.
your premises.
We must be notified via email of any item arriving dead on arrival (DOA) within 2 days of receipt of the item. The item must
be unable to produce or pass sound or not be powered up to declare it DOA. We will then provide instructions to return the
item and replace the item with a new one.
be unable to produce or pass sound or not be powered up to declare it DOA. We will then provide instructions to return the
item and replace the item with a new one.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
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Our prices, product descriptions, availability and product designs (cosmetic or functional) are subject to change without notice.
At times our product descriptions might not match exactly in product function or internal layout.
At times our product descriptions might not match exactly in product function or internal layout.
Our Policies
Cancelled Orders
Refunds
Back Orders
Dead On Arrival - DOA
Cosmetic Damage
Shipping Damage
Subject to change without Notice
Privacy Policy
What information do we collect?
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom
of each email.
How do we protect your information?
Do we use cookies?
Do we disclose any information to outside parties?
Third party links
Children's Online Privacy Protection Act Compliance
Online Privacy Policy Only
Your Consent
Changes to our Privacy Policy
- We collect information from you when you place an order.
- When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address,
phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
- To improve our website
- To improve customer service
- To process transactions
whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom
of each email.
How do we protect your information?
- We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter,
submit, or access your personal information.
- We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology
and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights
to such systems, and are required to keep the information confidential.
- After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than
30 days.
Do we use cookies?
- Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you
allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
- We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and
site interaction so that we can offer better site experiences and tools in the future.
Do we disclose any information to outside parties?
- We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted
third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep
this information confidential. We may also release your information when we believe release is appropriate to comply with the law,
enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information
may be provided to other parties for marketing, advertising, or other uses.
Third party links
- Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have
separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Online Privacy Protection Act Compliance
- We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from
anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
- This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
- By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
- If we decide to change our privacy policy, we will post those changes on this page.
