| Explore |
 | |  | |  | |  | |  |
To view a copy of our warranty, click here >>
 |  |  |  |  |  |  |  |
The Pacific Valve & Electric Company warrants its products (except Vacuum Tubes) to be free of defects for one year from the
date of purchase. During the one year period, Pacific Valve & Electric Company will pay all labor charges for the first 90 days.
To return a defective products, email us at warranty @pacificvalve.us We will email you a return maintenance authorization
number, RMA number where you can send the product back to us for repair. Shipping back to you is free during the
warranty period if unit is found defective and we are shipping the unit to the continental USA.
date of purchase. During the one year period, Pacific Valve & Electric Company will pay all labor charges for the first 90 days.
To return a defective products, email us at warranty @pacificvalve.us We will email you a return maintenance authorization
number, RMA number where you can send the product back to us for repair. Shipping back to you is free during the
warranty period if unit is found defective and we are shipping the unit to the continental USA.
The Pacific Valve & Electric Company warrants its vacuum tubes to be free of defects for a period of 30 days from the date of
purchase.. If you suspect that your vacuum tubes are defective, you may return the tube to the Pacific Valve & Electric
Company for a replacement. In the event that you return a KT88, KT98 or an EL34 Vacuum tube, then all these types of tubes
in the appliance must be returned for proper matching. To return defective tubes email us at warranty@pacificvalve.us We
will email you a return maintenance authorization number, RMA number where you can send the tubes(s) back to us for
replacement. You must pay for shipping to Pacific Valve & Electric Company.
purchase.. If you suspect that your vacuum tubes are defective, you may return the tube to the Pacific Valve & Electric
Company for a replacement. In the event that you return a KT88, KT98 or an EL34 Vacuum tube, then all these types of tubes
in the appliance must be returned for proper matching. To return defective tubes email us at warranty@pacificvalve.us We
will email you a return maintenance authorization number, RMA number where you can send the tubes(s) back to us for
replacement. You must pay for shipping to Pacific Valve & Electric Company.
Buyer pays for shipping to the Pacific Valve address. Pacific Valve pays for shipping back to the customer during the warranty
period.
period.
Pacific Valve will notify you of the estimated time for repair. On some rare occasion parts need to imported from overseas. Pacific
Valve will make every possible effort to ensure your unit is repaired to your satisfaction.
Valve will make every possible effort to ensure your unit is repaired to your satisfaction.
Return your item to our Batavia, IL address. Print out the email with your RMA# and place it in the package:
The Pacific Valve & Electric Company
1921 Wilson Street
Suite A # 111
Batavia, IL 60510
The Pacific Valve & Electric Company
1921 Wilson Street
Suite A # 111
Batavia, IL 60510
 |
 |
 |
 |
|
 |
 |
 |
|
 |
 |
 |
 |
 |
|
 |
 |
 |
 |
 |
 |
|
 |
 |
 |
 |
 |
 |
|
 |
|
 |
 |
 |
A copy of our warranty is available
You are
protected
protected
If you need to return a product under warranty:
If a tube goes bad under warranty:
Where to return your item:
What about shipping charges and time frames?
