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The Pacific Valve and Electric Company was created to fill the need of high end audio, particularly tube equipment, at a
reasonable price point. We accomplish this by importing home audio electronics primarily from China and partnering / reselling
with other companies who share the same philosophy.
reasonable price point. We accomplish this by importing home audio electronics primarily from China and partnering / reselling
with other companies who share the same philosophy.
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- We are a USA based company, Incorporated in Illinois and run by Chicago based Audiophiles
- We are venture capital funded and backed
- We have been in business since 2003
- We are the # 1 importer of Chinese Audio in the USA
Pacific Valve orders in large quantities and receives whole sale prices that we pass onto our customers. We research all
products thoroughly and only those prices that meet our standards make it our web site. We use the following criteria for
distribution on our web site:
products thoroughly and only those prices that meet our standards make it our web site. We use the following criteria for
distribution on our web site:
- The components in the electronics must exceed US military specifications
- The electronics must be price / point competitive
- The electronics must pass our listening panel tests and must offer superior sound for its price point.
Pacific Valve ensures the safety and quality of your equipment. When you order equipment from Pacific Valve, the item is:
Tested
Burn In
Listening Test
User Manual
Accessories.
Serial Number
Packaging
Tested
- We open each box and test the equipment. We test tubes and remotes. We open each CD player and play CDs that we
know skip to make sure the CD can recover.
Burn In
- All equipment is burned in to test the equipment’s performance over a period of time.
Listening Test
- We listen to each piece of equipment we sell. We listen for screeching highs, hum etc. Equipment that does not meet the
listening test is never sold.
User Manual
- We write our own user manuals. We write our own observations on how to operate the equipment to get the best
performance.
Accessories.
- We place batteries in remotes, supply power cords and warranty information
Serial Number
- Each item gets its own serial number before we ship, This number protects you and keeps our pledge to service and repair
all equipment that we sell.
Packaging
- We double box (sometimes triple box) every item we sell. We pack in peanuts and make sure every item your receive has
made its way safely and securely to your door.
- We have technicians on staff, repair in the USA and stock parts. Our turn around times on repairs have averaged around
15 days door to door.
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Ordering directly from China bears many risks, Pacific Valve takes on those risks fro you. Before you place your order from a
China distributor, you should be aware of the following:
Prices.
We feel our prices are very competitive with China / Hong Kong. Plus we offer you a 30 day money back guarantee, warranty and
life long repair. When comparing prices, please remember to include a shipping price plus a customs price. If you add the hidden
fees of
shipping and customs to your order, you will find our prices often beat the prices coming out of Hong Kong.
Customs
US Customs often spot check and inspect packages. If your China / Hong Kong shipment should encounter its inspection, expect
broken tubes, busted CD drawers and missing remotes.
DOA
Some equipment, no matter how carefully inspected, may arrive at your door dead on arrival. In the case of Hong Kong / China,
you have to pay for the return shipping. Often this 4 way trip costs more than the item itself. Many consumers just end up
eating the costs instead of paying for a 4 way trip. Consider an amp costing $400 in China. Shipping to USA is $130.00. A DOA
case will require and additional $260.00 round trip. Your $400 amp now costs $400 + $130 + $260 or $790
Warranty
While China/Hong Kong does offer warranty, the consumer still pays for the round trip.
Repairs
You will have to ship your item back and forth to China for repair work. Often, the cost of shipping is more than the price of the
item. Turn around times for these repairs may take months due to parts availability and stocking issues.
Quality
Some China /. Hong Kong equipment are tier 2 or tier 3 quality knock outs from the original manufacturer. Pacific Valve’s buyers
are skilled on working with factories to ensure our equipment is always first quality.
China distributor, you should be aware of the following:
Prices.
We feel our prices are very competitive with China / Hong Kong. Plus we offer you a 30 day money back guarantee, warranty and
life long repair. When comparing prices, please remember to include a shipping price plus a customs price. If you add the hidden
fees of
shipping and customs to your order, you will find our prices often beat the prices coming out of Hong Kong.
Customs
US Customs often spot check and inspect packages. If your China / Hong Kong shipment should encounter its inspection, expect
broken tubes, busted CD drawers and missing remotes.
DOA
Some equipment, no matter how carefully inspected, may arrive at your door dead on arrival. In the case of Hong Kong / China,
you have to pay for the return shipping. Often this 4 way trip costs more than the item itself. Many consumers just end up
eating the costs instead of paying for a 4 way trip. Consider an amp costing $400 in China. Shipping to USA is $130.00. A DOA
case will require and additional $260.00 round trip. Your $400 amp now costs $400 + $130 + $260 or $790
Warranty
While China/Hong Kong does offer warranty, the consumer still pays for the round trip.
Repairs
You will have to ship your item back and forth to China for repair work. Often, the cost of shipping is more than the price of the
item. Turn around times for these repairs may take months due to parts availability and stocking issues.
Quality
Some China /. Hong Kong equipment are tier 2 or tier 3 quality knock outs from the original manufacturer. Pacific Valve’s buyers
are skilled on working with factories to ensure our equipment is always first quality.
Ordering From China:
| Explore |
Who We
Are
Are
Some Basic Facts
How Does Pacific Valve Manage its wholesale prices?
Ordering from Pacific Valve
